# Part 1 · Search

## 1.1 Finding something and going there

**Who** · Anyone signed in.

**Where** · Any page: **Ctrl K** (**⌘K** on a Mac), or the **Search** box in the header (the magnifier on a phone).

**Before you start** · Nothing.

**The steps**
1. Open search. With the box empty it offers your **Recent** picks first (in this workspace), then pages to **jump to**
   and things to **do**.
2. Type. It searches as you type: a name (*abe asa* finds Abena Asante), an e-mail's words, an ID's number, a phone's
   digits (*0245 550 142* finds +233 24 555 0142), a page, a setting, a role, something to do. The letters you typed
   are marked. Each group says how many it found.
3. Misspelt? If nothing of a kind matched as typed, search looks again for a similar name (*Mensha* finds Mensah,
   *Finanse* finds Finance officer), from four letters.
4. **↑** and **↓** move; **Enter** opens what's chosen; a click does too. **Esc** (or **Esc** at the top right, on a
   phone) closes it.
5. Under each person: their roles, their e-mail, and *turned off* if they are. Under a setting: where it lives and its
   value there (*Settings › Imports · 24 hours*).
6. Things to do run at once: **Add a person**, **Import people** and **New role** open their forms; **Switch to …**
   moves you to your other workspace; **Dark mode**, **Light mode** and **Follow the system** change the theme.

**What the record shows** · Nothing: search reads. What you open is kept among your recent picks (on your account, for
this workspace), and found again each time, so something you may no longer open drops out.

**Who is told** · Nobody.

**What can go wrong**
- *"Nothing called …".* Nothing you may open matches. Search never finds a person, a page or a setting your role
  doesn't open; try a name, an e-mail, a page or a setting.
- *Someone you know isn't found.* They were removed from the workspace, or your role doesn't hold *View people*.
- *"That's a lot of searching at once".* More than 120 searches in a minute (the platform's *Searches a minute*). Wait a
  moment and type again.

## 1.2 Narrowing to people, pages or actions

**Who** · Anyone signed in.

**Where** · The search box, or the line under it: **Everything · People · Pages · Actions**.

**Before you start** · Search is open.

**The steps**
1. Start with **@** for people, **/** for pages (settings come with them), **>** for things to do: *@abe*, */audit*,
   *>import*. The line under the box shows which.
2. Or choose on the line. Narrowed, search shows up to 15 of that kind.
3. The line offers only what you have: the Service, outside a lens, has no People.

**What the record shows** · Nothing.

**Who is told** · Nobody.

**What can go wrong**
- *Roles and workspaces aren't under Pages.* They come under Everything.

## 1.3 Searching as the Service

**Who** · The Service.

**Where** · Ctrl K, on the platform's pages or through a lens.

**Before you start** · Nothing; or a lens open on a workspace.

**The steps**
1. **Without a lens**: search finds workspaces (by name or slug; Enter opens a lens on one), the platform's pages and
   settings, and **Open a lens**. A name of someone in a workspace finds nothing, and says so: a workspace's records
   stay closed to the platform until a lens is open.
2. **Through a lens**: search finds what the member you look as would find, in that workspace, and nothing of the
   Service's own (its pages and settings are closed while the lens is open).

**What the record shows** · Nothing new: opening a lens is recorded as always (the lens log).

**Who is told** · Nobody; a lens's own notices are as before.

**What can go wrong**
- *"Nothing called …" for someone you know is there.* No lens is open. Open one on their workspace.